Comprehensive Warranty Coverage
We stand behind every device we sell with transparent warranty terms and reliable support.
Standard 30-Day Warranty
All devices come with a comprehensive 30-day warranty covering manufacturing defects and functionality issues.
- Covers all manufacturing defects
- Full functional testing guarantee
- Hardware failure protection
- Battery performance assurance
Extended Options Available
For bulk orders and established clients, we offer extended warranty periods up to 90 days.
- Extended coverage up to 90 days
- Volume discount warranty pricing
- Priority claim processing
- Flexible terms for regular clients
Manufacturing Defects Coverage
Our warranty specifically covers manufacturing defects, not user damage or accidental issues.
- Screen defects and dead pixels
- Battery performance issues
- Charging port malfunctions
- Speaker and microphone problems
EU-Wide Support
Warranty claims and support available across all EU markets with local processing where possible.
- Pan-European warranty validity
- Local repair network access
- Multi-language customer support
- Standardized claim procedures
What's Covered & What's Not
To maintain transparency, here’s what our warranty does not cover
- What's Covered
Manufacturing Defects
Hardware issues that occur due to manufacturing problems
DOA (Dead on Arrival)
Devices that don't function upon initial receipt
Hardware Malfunction
Component failures under normal usage conditions
Battery Issues
Significant battery degradation or charging problems
- What's Covered
Physical Damage
Drops, water damage, or other external physical harm
Software Issues
iOS problems, user-induced software corruption
Normal Wear & Tear
Expected aging and usage marks over time
Unauthorized Repairs
Damage from third-party repair attempts
How to Claim Warranty
Our warranty commitment is backed by years of experience and a reputation for standing behind our products.
Report Issue
Contact us via WhatsApp or email within the warranty period with device details and issue description.
Assessment
Our team will assess your warranty claim and provide next steps
Follow-up
We ensure you're satisfied with the resolution and update our quality control processes.
Resolution
Receive replacement device or repair, depending on the issue
How to Claim Warranty
Our warranty commitment is backed by years of experience and a reputation for standing behind our products.
Secure Guarantee
Protected warranty terms
Quality Assured
Rigorous testing standards
Easy Returns
Hassle-free process
Fast Response
24-hour claim processing
Have Questions About Our Warranty?
Speak to us about warranty coverage for your order and get all your questions answered.